CRM Support

Support Disclaimer
Kipu Health will assist and guide your facility's Super Users in setting up and using Kipu's product suite. However, for the protection of our clients and the PHI in your instance, it is Kipu's policy not to add, edit, enable, or disable any user profiles on behalf of our clients. Additionally, we cannot alter or delete information in the patient chart due to HIPAA requirements. 

CRM Support

If you have questions about the CRM functionalities and features, please contact our CRM Support Team.

Click here to Submit a Ticket or email us at [e-mail].

• Phone: [phone], Option 1
• Hours: 8:00 am - 5:00 pm EST

EMR Support

• Email: [e-mail] 
• United States: 561-349-5911, Option 3, Option 3
• Canada — 561 349 5911
• London, UK — + 44 203 318 2098
• Edinburgh, UK — + 44 131 608 0909
• European Union —  [phone] (001 561 349 5911)
• South-East Asia — [phone] (001 561 349 5911)

Integrated Billing and CollaborateMD Support

• Email: [e-mail]
• Phone: [phone], Option 2, Option 1
• Hours: M-F, 8:00 am - 5:30 pm EST

Avea Support

• Email: [e-mail]
• Phone: [phone], Option 2
• Hours: M-F, 8:00 am - 5:00 pm EST

Other Support Options

You can also reach our dedicated teams:

• MAT:561-349-5911, Option 3, Option 1
• eRx: [e-mail]
  • Phone: [phone], Option 3, Option 2
• Lab: [e-mail]
• Business Intelligence (BI): [e-mail]
• Sales: [phone] or [e-mail]
• Accounting: [phone] or [e-mail]