Issue
I need to add or edit BI Access so that it appears within the User Management Grid.
Environment
Kipu CRM, Roles: Super User, Features: User Management
Resolution
- A Super User can add this access by navigating to the Manage Users section by selecting Admin > Security > Manage Users.
- Under User Management, select the desired user name. to open the profile modal on the right.
- Then select Notifications & Settings and click the BI Analytics Groups field. Choose the desired Analytics categories from the available list, then click Save Changes. Allow 1-3 minutes for the changes to go into effect.
- Refresh your browser and open the user management section again. The BI Access will now display Yes indicating that the user now has access.
Cause
A user hasn't had the correct BI Access added to their profile.