How Do I Add Multi-factor Authentication to a User Profile?

Issue

I need to add multifactor authentication to a user's profile.

Environment

Kipu CRM, Roles: Super User, Features: User Management

Resolution

1. A Super User can add or remove the multi-factor authentication requirement from other users' accounts in the Manage Users section by navigating to Admin > Security > Manage Users.
2. Under User Management, select the desired user name to open the focus panel on the right.
   1. In the modal, locate the option titled Enforce Multi-Factor Auth and set it to Yes, then select Save Changes. 
      
      

Note
To remove Multi-Factor Auth, set Enforce Multi-Factor Auth to No.

Cause

A user has the incorrect settings in place for multi-factor authentication.