Issue
I would like to set up a user to appear as an available option for selection in the Care Coordinator list.
Environment
Kipu CRM, Roles: Super User, Manage Users
Important
If you are managed by a third-party biller, it is possible you will not see these roles available for your tenant. Contact support for more assistance.
Resolution
For guidance on how to set up a specific user to appear in the Care Coordinator list, please reference the steps below:
-
In the Admin tab, hover your mouse over Security and select Manage Users from the dropdown menu.
-
In the User Management grid, use the Name column to search for the specific user.
- Click the row corresponding to the desired user you would like to manage.
- The focus panel will appear. Select the Notifications & Settings tab.
- Using the Employee Areas field, select Care Coordinator.
- Select Save Changes on the lower right-hand corner of the Focus Panel.
- The user will now appear as an available option for selection on the Care Coordinator field.
Additional Information