Issue
I need to assign a Form Team member to a form queue record.
Environment
Kipu CRM, Form Queue Role: Super User
Resolution
Navigate to the form queue and access the record's drop-down menu options to assign the member.
Important: A Form Team must be created and only a Form Team Manager can assign form queue records. For creating and managing teams click here.
- Navigate to the Form Queue.
- Locate and Right-click the desired Form Queue record to access the Drop-Down menu options.
- Hover your mouse over Assign To to view and choose the desired member.
- The Form Queue Record will display the designated assignee in the Assigned To column.