The Kipu CRM is a contact relationship management application built specifically to support the mental health and substance abuse industries. The application allows organizations to keep track of information and relationships that support their growth.
Kipu CRM provides for data collection across your business continuum.
Admissions Teams
- Create and capture data related to a potential client and their treatment interests.
- Document and track the progress of the opportunity from initial contact through admission planning.
- Employ custom question sets to document clinical pre-admission screenings and alumni interviews.
- Utilize system financial screening tools to evaluate appropriateness before extending an offer for care. These tools include both instant and telephonic benefits verification.
- Leverage our analytical tools to improve internal processes, reducing the time to treat.
Business Development Teams
- Create and maintain an organizational Referral Network.
- Document activity with referral contacts throughout their relationship.
- Monitor both inbound and outbound referral patterns.
Marketing Teams
- Create traditional and internet-based marketing campaigns and events.
- Monitor and track the efficacy of events as they relate to identified prospects.
- Employ our integration with Email marketing vendors to seamlessly add contacts to existing mailing lists.
- Easily identify prospects sparked from pay-per-click ads, SEO activities, directory listings or other targeted numbers via our vendor integrations with CallRail and CallTrackingMetrics.
KIPU CRM's comprehensive tools leverage collected data in all business areas. Providing continuous feedback to management on the performance of both staff and strategy. These operational insights and key performance indicators shed light on internal processes, provide information for continual process improvement, and allow for greater efficiency of your organization overall.