My Marketing Pipeline

  • Updated

The My Marketing Pipeline feature provides marketing-oriented users with a centralized area to review their active and completed referrals from marketing events for which they are the event manager.

Requirements

  • The user must have one of the following security roles:
    • Super User
    • RB Client Super User
    • RB Client Super User with User Management
    • KipuCRM Super User
    • Marketing Only for 3rd Party Marketing Setup (With Reports)
    • Auditor - Read Only
    • Combined +
    • Combined (Admissions and B.D.)
    • Business Development
    • Business Development Plus
    • RB Client Combined Admissions and Bus Dev
    • Combined Admissions and Business Development
  • User must be assigned to a marketing event as a primary or secondary event manager.

Utilizing the My Marketing Pipeline

For steps on how to locate and use the My BD Pipeline feature, please refer to the steps below.

  • Select CRM. Hover your mouse over Business Development and select My Marketing Pipeline.2025-01-17_09-21-09.png
  • The My Marketing Pipeline will appear displaying all active and in-process referrals sent to your organization from marketing events that you manage.
    • Important
      For an in-depth guide on utilizing the grid's customization and filtering capabilities, please click here.

  • Users can perform any of the following quick actions by right-clicking on any record present on the grid:
    • Open Patient Profile
    • Add Patient Communication Log
    • Create Patient Task
    • Open Marketing Event Information

Important
To view closed/completed referrals on the My Marketing Pipeline grid, set the toggle to Viewing Completed.

 

Was this article helpful?

3 out of 3 found this helpful