Issue
I need to configure the following tenant configurations to support my organization's usage of the Assessments: One-Time Use URLs feature:
- URL Click Timeout Expressed in Hours
- URL Request Timeout Expressed in Hours
Environment
Kipu CRM, Roles: Super User, Tenant Configurations
Resolution
- Hover your mouse over Admin and select Tenant Configuration.
- Select Add Configuration.
- In the Select a Configuration Type field, search & select the URL Timeout Expressed in Hours configuration.
- Using the URL Timeout Expressed in Hours field, input the number of hours you would like this configuration to adhere to.
- Select Save Changes to enable the configuration.
- You will be returned to the Tenant Configuration grid. Select Add Configuration.
- In the Select a Configuration Type field, search & select the URL Request Timeout Expressed in Hours configuration.
- Using the URL Request Timeout Expressed in Hours field, input the number of hours you would like this configuration to adhere too.
- Select Save Changes to enable the configuration.
Important
If no URL Timers are configured, the Assessments: One-Time Use URL timers will default to 48 hours.
Cause
Please reference this article when implementing the usage of the Assessment: One-Time Use URLs feature in the Kipu CRM.