How Do I Enable a CRM Configuration?

  • Updated

Issue

I want to add automations/default behaviors to my CRM account using CRM Configurations feature. 

Environment

Kipu CRM, Roles: Super Users, Features: CRM Configurations

Resolution

Tenant configurations allow organizations to set up automated behaviors in their CRM tenant to streamline workflows.

  1. Select Admin > Preferences > CRM Configurations.
  2. Search for your desired configuration by using the search field.
  3. Once you have located your desired configuration, select the row corresponding to it on the table to begin configuring.
  4. Indicate your desired value for the configuration.
  5. Once you have applied your desired value, select Save Changes.

Additional Information

 Click here for information on the full list of configurations.

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